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Electronic Health Information Tool for a Major Healthcare Provider


Major Healthcare Provider

Business Challenge

The client, a medical health provider, was ailing with disparate patient record systems at home. The medical facility they were running had several departments. Each department was maintaining its patient information system separately. This process was proving problematic as a patient’s complete history was not available in one go. Moreover, one department could not view data of the same patient available in another department.

Sharing vital patient information on time was crucial for the medical health facility for improved decision making at their different points of care. It was also necessary to avoid re-admissions, medication errors, improve diagnoses, and decrease duplicate testing.



OTSI Solution

OTSI built an electronic health information tool for the medical health provider. This tool automated all their manual efforts and created a facility to collate and display reports from multiple facilities. OTSI’s tool allowed nurses, physicians, specialists, and other healthcare providers, and patients to appropriately access and securely share a patient’s vital medical information electronically.




The automated tool saved 90% of manual efforts. It improved the speed, quality, safety, and cost of patient care. The tool offered a quick view of patients’ health history available from different departments that helped doctors with an accurate diagnosis. The tool also saved a user’s time by 80% and standardized the patient data across multiple systems, thus improving the interoperability between various departments.

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